Ready to travel? Bridgeport Resort is ready to welcome you with open, "socially distanced" arms!
We pride ourselves on setting new benchmarks for service excellence in our industry and today is no different. In response to the COVID-19 pandemic, Bridgeport Waterfront Resort has implemented new standards of safety and enhanced operational protocols and procedures.
At each touch-point along the guest journey, extensive measures are being taken to protect our guests, residents, and employees, including masks worn by all employees; increased frequency of cleaning and disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19.
What to Expect During Your Stay at Bridgeport Waterfront Resort:
- Social Distancing continues to be a recommended or required practice in public settings. We’ve adjusted many areas in our hotel to adhere to these guidelines. During your stay, please be mindful of other guests and Team Members and maintain the suggested six feet of distance.
- All common spaces and guest rooms throughout our hotel are cleaned to the highest standards using EPA registered disinfecting chemicals.
- Hand sanitizer has been placed at the front desk for your convenience.
- Housekeeping service has been suspended for the safety of your health and our staff.
- In your hotel room you will find a basket to place your linens into and then place out into the hall to receive fresh, clean replacements.
- For your safety and ours, masks will be worn by all employees. Any employee showing signs of illness will be sent home and closely monitored.
- Amenities such as the pool may be modified for your safety. Please follow the direction issued by hotel employees and posted signage.
- The outdoor pool will be open and operating at half capacity with a maximum of 42 people at a time. (Outdoor pool is open Memorial Day to Labor Day.) The indoor pool will also be operating at half capacity of 32 people at a time. The indoor whirlpool will have a maximum of 1 family at a time.
- We have installed a barrier to keep you and our front desk staff safe during the check-in process.
- Nature is always "open" but for now we have closed our parlor beverage dispensing area, fitness center, game room and Sauna.
- For the safety of all, we have canceled all bus tours to our resort for the remainder of 2020.
For more information on Wisconsin's COVID-19 Hospitality Guidelines, please click on the link.
CLICK HERE to track corona-virus statistics in Wisconsin.
2020 Cancellation Policy
The safety and well being of our guests is a top priority. Due to ongoing and unforeseeable changes due to COVID-19, we have implemented new policies to provide our guests with increased flexibility.
Bridgeport Resort is offering worry free reservation during these uncertain times, meaning:
- All 2020 Reservations are able to be cancelled up to the same day of arrival. There will be no penalties on any 2020 cancelled reservations and any deposits will be fully refunded if the reservation is cancelled.
- No deposits taken on new reservations made for 2020.
WISCONSIN GOVERNOR’S ORDER REQUIREMENTS
“Every individual, age five and older, in Wisconsin shall wear a face covering if both of the following apply:
a. The individual is indoors or in an enclosed space, other than at a private residence; and;
b. Another person or persons who are not members of individual’s household or living unit are present in the same room or enclosed space.
Face coverings are strongly recommended in all other settings, including outdoors when it is not possible to maintain physical distancing.”
While eating or drinking.
When communicating with an individual who is deaf or hard of hearing and communication cannot be achieved through other means.
While obtaining a service that requires the temporary removal of the face covering, such as dental services.
While swimming or on duty as a lifeguard.
While a single individual is giving a religious, political, media, educational, artistic, cultural, musical, or theatrical presentation for an audience, the single speaker may remove the face covering when actively speaking. While the face covering is removed, the speaker must remain at least 6 feet away from all other individuals at all times.
When engaging in work where wearing a face covering would create a risk to the individual, as determined by government safety guidelines.
When necessary to confirm the individual’s identity, including when entering a bank, credit union, or other financial institution.
When federal or state law or regulations prohibit wearing a face covering.
Children between the ages of 2 and 5 are encouraged to wear a mask when physical distancing is not possible. The CDC
Individuals who have trouble breathing.
Individuals who are unconscious, incapacitated, or otherwise unable to remove the face covering without assistance.
Individuals with medical conditions, intellectual or developmental disabilities, mental health conditions, or other sensory sensitivities that prevent the individual from wearing a face covering.
Incarcerated individuals. The Wisconsin Department of Corrections shall continue to comply with COVID-19 protocols to ensure the health and safety of its staff and individuals in its care. Local governments are strongly encouraged to continue or create COVID-19 protocols to ensure the health and safety of their staff and individuals in their care.